Mental Health and Substance Use Therapy
You don't have to figure it out alone.
Serenity Counseling Center offers compassionate, confidential counseling for individuals, couples, and families. Seeking support is a strength, and we are here to meet you where you are.
Who we are
A private counseling practice offering compassionate, evidence-based care in Columbus, Ohio.
Who we serve
Individuals, couples, and families navigating mental health and life challenges.
How we help
Therapy for anxiety, depression, trauma, relationships, substance use, and more.
Insurance and private pay
Nearly all Ohio commercial insurance accepted, plus Medicaid, Medicare, and private pay.
What's next
Reach out today. One simple step is all it takes to begin.
About Serenity
A welcoming place to feel heard, supported, and empowered
Serenity Counseling Center, LLC is a private mental health and substance use counseling practice providing compassionate, individualized, and clinically appropriate behavioral health services. We strive to make quality mental health care accessible while maintaining a professional, comfortable, and confidential experience from the first point of contact through ongoing treatment.
Person-centered
Every client brings different experiences, strengths, and goals. Your care reflects who you are.
Confidential and safe
A welcoming, nonjudgmental environment where you can feel heard from the very first conversation.
Evidence-based
Clinical practices grounded in research, focused on practical skills for long-term emotional wellness.
Our Services
Support for every stage of your journey
Professional mental health counseling and behavioral health services designed to support individuals, couples, and families through emotional, behavioral, relational, and life challenges.
Individual Counseling
Personalized therapy focused on each client's unique concerns, goals, strengths, and needs.
Family Therapy
Collaborative counseling that helps family members improve communication, address conflict, and strengthen relationships.
Couples Counseling
Support for couples seeking to improve communication, resolve conflict, rebuild trust, and navigate life transitions.
Mental Health Support
Counseling for anxiety, depression, stress, grief, self-esteem, substance use, and other mental health challenges.
Trauma-Informed Care
A safe, supportive approach that recognizes the impact of difficult experiences while focusing on healing and resilience.
Assessment and Treatment Planning
Comprehensive assessment and individualized planning to identify needs and establish meaningful goals for care.
Telehealth Counseling
Convenient virtual counseling options for clients who are appropriate for and prefer receiving services remotely.
Ongoing Therapeutic Support
Continued counseling and skill development to build healthy coping strategies and support lasting change.
Care Coordination and Referrals
When additional services are needed, we help connect clients with appropriate behavioral health, medical, and community resources.
Meet the Owner
Kaylee Hively, MSW, LISW
Owner and Executive Director
Kaylee is committed to creating a counseling practice where individuals feel respected, heard, and supported as they navigate life's challenges and work toward meaningful change. Her approach is grounded in the belief that effective counseling begins with a trusting therapeutic relationship.
Her vision for Serenity Counseling Center is simple: a place where people can find support, develop the tools they need to move forward, and feel empowered throughout their journey toward greater emotional well-being.
MSW, LISW: licensed independent social worker
Experience across behavioral health and mental health services
A welcoming, person-centered approach grounded in trust
New Clients
What to expect when you begin
Starting counseling can feel like a big step. We keep the process simple, clear, and centered on you.
Reach out
Contact us through the website, by phone, or by email. We will answer your questions and explain the next steps.
Intake and assessment
Your first appointment is a conversation: what brought you here, your history, and what you would like to work on.
Your treatment plan
Together with your therapist, you will set meaningful goals and a schedule that fits your needs.
Ongoing support
Build practical skills and healthy coping strategies, adjusting your plan as your needs change.
Insurance and payment made clear
Serenity Counseling Center accepts nearly all Ohio commercial insurance plans, plus Medicaid and Medicare. Private-pay options are also available. Contact us to verify your benefits before beginning services.
Kind Words
Stories of support and growth
Shared with permission and anonymized to protect client privacy.
From my very first appointment I felt genuinely heard. My therapist helped me understand what I was going through and gave me tools I actually use every day.
Individual Client
Columbus, Ohio
We were nervous about starting couples counseling, but the environment felt safe and never judgmental. Our communication is stronger than it has been in years.
Couples Client
Telehealth
Seeking help for the first time was intimidating. The team made the process simple, explained my insurance options clearly, and treated me with real kindness.
New Client
Columbus, Ohio
FAQ
Questions, answered with care
Everything you need to know before your first appointment, and if you still have questions, we are always happy to talk.
Resources
Where would you like to start?
Explore the areas we support. When you are ready, each path leads to a simple next step: reaching out to us.
Contact
Take the first step today
Request an appointment or ask a question. Our team will help you understand availability, insurance, and what you need to begin.
Phone
(740) 343-9609
kayleej55@hotmail.com
Location
Columbus, Ohio
Not sure where to start?
That is completely okay. Send us a short message with whatever is on your mind and we will help you find the right next step.
In crisis or need immediate help? Serenity Counseling Center is not an emergency service. Call 911, go to your nearest emergency department, or call or text 988 for the Suicide and Crisis Lifeline.